Our offering:

Early Development Pilot for Operational Teams

Playbox Consultancy helps organisations explore how workplace culture holds up when accountability, pressure, hierarchy and competing priorities make the constructive choice harder. Our current focus is PCJI-20: an early-stage developmental tool designed to support better conversations about judgement, communication, accountability, challenge and team learning.

PCJI-20 is currently designed for small groups of approximately 8–20 people, including:

• supervisors 
• team leaders 
• shift managers 
• operational managers 
• emerging leaders 

It is particularly relevant in environments where standards, quality, safety, handovers, delivery targets and communication shape everyday decisions.

A PCJI-20 pilot can include:

• a short workplace-judgement assessment; 
• anonymised team-level insight; 
• a visual dashboard summary; 
• practical discussion prompts; 
• identification of emerging strengths, tensions and development themes; 
• an optional facilitated team or leadership conversation. 

PCJI-20 is designed to support reflection around questions such as:

• Do people raise concerns when something does not feel right? 
• How constructively are challenge, mistakes and accountability handled? 
• Does useful information still move through the team when pressure rises? 
• Are immediate targets balanced with standards, trust and longer-term improvement? 
• Where does constructive judgement appear strongest, and where may it become harder to sustain? 

Step 1 - Agree the focus
We discuss the team context, the group involved and the practical culture questions you want to explore.

Step 2 - Complete PCJI-20
Participants complete the short assessment independently.

Step 3 - Review team-level insight
Responses are reviewed at anonymised team level to identify patterns and discussion themes.

Step 4 - Feedback and development conversation
Findings can be used to support a structured conversation around practical next steps.

PCJI-20 remains in pilot development. It is designed for team learning, culture exploration and assessment development. It is not intended for recruitment, selection, promotion, performance rating, disciplinary action, dismissal or other high-stakes employment decisions.

Interested in exploring an early-development PCJI-20 pilot for your team?

Get in touch to start a conversation.